Legal information

Betsson Privacy Policy — Your Data, Secured

Your personal information is protected with the highest level of security at Betsson. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

We Value Your Privacy

Key highlights of Betsson's data protection policy at a glance

SSL encryption protection

Every transaction and piece of personal information on Betsson is protected with 256-bit SSL encryption. No third party can ever access your data.

Your Data Is Never Sold

Your name, phone number, and email are never sold or rented to third-party advertisers. Betsson is committed to protecting your privacy at all times.

You're in control of your own data

You can view, correct, or request deletion of your stored data at any time. We will act on your request within 30 working days.

Freedom to Control Cookies

Betsson uses cookies to improve your experience. You can manage cookies through your browser settings — only essential cookies are required; the rest are optional.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits. Multiple layers of protection are in place to prevent unauthorized access.

Immediate notification in the event of a data breach

In the event of a data security incident, affected users will be notified within 72 hours via email and platform notification.

1

Introduction & Applicability

Betsson is one of Bangladesh's most trusted online Sports Betting platforms. We place the highest priority on our users' privacy. This privacy policy ("Policy") describes how Betsson collects, uses, stores, and protects your personal information.

This policy applies to the betsson.ws website and all associated services. By registering on or using our platform, you are deemed to have consented to this privacy policy. This policy is our Terms & Conditions and Responsible Betting policy Should be read together with.

Overview

Betsson's privacy policy is built in line with international data protection standards. We only collect information that is necessary, and we never share your data without your consent.

This privacy policy is available in both Bengali and English. In the event of any conflict, the Bengali version shall be considered authoritative. Betsson reserves the right to update this policy at any time, and users will be notified of any changes in a timely manner.

2

What data is collected

Betsson may collect different types of information from you in different situations. Below is an overview of the types of data we collect and how each is gathered.

Data Type Example Time of collection
Identity information Name, date of birth, national ID number At registration and during KYC verification
Contact information Email, mobile number, address At the time of registration
Financial Information Mobile banking number, transaction history At the time of deposit/withdrawal
Usage Data Betting history, login timestamps, browsing patterns While using the platform
Device & technical information IP address, browser type, device ID Automatically on every visit
Communication History Support tickets, live chat logs At the time of support contact

We only collect information that is necessary to provide our services — no unnecessary or excessive data is gathered. If you log in via social media, some profile information may also be collected in accordance with that platform's policy.

3

Purpose of data use

Betsson uses collected data only for specific, legitimate purposes. We never use your information beyond its original intent. Full details are provided below.

  • Account Management: For registration confirmation, login verification, password resets, and keeping your account secure.
  • Identity verification (KYC): To meet legal obligations related to age verification, identity confirmation, and anti-money laundering.
  • Payment processing: To process deposits and withdrawals and to maintain a record of transactions.
  • Service improvement: To analyze user preferences and improve the overall platform experience.
  • Customer support: To resolve support tickets, handle complaints, and address user issues.
  • Promotional communications: With your consent, to send you offers, bonuses, and promotional updates — which you can opt out of at any time.
  • Fraud prevention: To detect suspicious activity and prevent betting abuse.
  • Legal obligation: To meet regulatory requirements and comply with court orders.
Your consent

To stop receiving promotional emails or SMS, opt out anytime from your account settings or by emailing support@betsson.ws. You cannot opt out of essential service communications.

4

Data sharing policy

Betsson never sells your personal data. However, in certain circumstances, a limited amount of information may be shared with trusted third parties — always with your best interests in mind.

  • Payment providers: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
  • Identity verification services: Licensed third-party services are used for KYC verification.
  • Legal authorities: To comply with court orders, government directives, and anti-money laundering regulations.
  • Technology provider: For server hosting, cybersecurity, and analytics services — all governed by confidentiality agreements.
Third-party restrictions

Before sharing any data with third parties, Betsson enters into a confidentiality agreement with them. They may only use that data for the specific purpose agreed upon — nothing else.

Betsson never sells your data to advertisers, marketers, or data brokers. This is a commitment we strictly uphold.

5

Cookie Policy

Betsson uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

  • Essential cookies: Essential for maintaining login sessions, security verification, and core platform functionality. These cannot be disabled.
  • Preference cookies: Used to remember your language preference, timezone, and display settings.
  • Analytics Cookies: Time spent on each page and content viewed are used to improve the site.
  • Marketing Cookies: Used to show relevant offers — these can be disabled from your browser settings.

Most browsers offer options to control cookies. However, disabling essential cookies may cause certain platform features to stop working properly. Betsson does not use third-party tracking cookies.

6

Data Retention Period

Betsson does not retain your personal data longer than necessary. Retention periods vary by data type, and data is securely deleted once all legal obligations have been met.

Data Type Retention period
Account & identity information 5 years after account closure
Financial transaction records 7 years from the date of transaction (legal requirement)
Betting history 3 years after account closure
Support contact 2 years after resolution
Device & log information 12 months after collection
Marketing consent records 3 years after opt-out

Once the retention period expires, your data is automatically deleted or anonymized so that no individual can be identified. If a legal dispute is ongoing, the relevant data may be retained until the matter is resolved.

7

Your rights

Betsson believes every user should have full control over their own data. In line with international data protection standards, you have the following rights.

  • Right to Access: You can request to know what information Betsson holds about you.
  • Right to rectification: You can request corrections to any inaccurate information we hold about you.
  • Right to erasure: In certain circumstances, you may request that your data be deleted — though complete deletion may not be possible where a legal obligation exists.
  • Right to Restrict Processing: You may request that your data no longer be used for a specific purpose.
  • Right to data portability: You can request a copy of your data in a machine-readable format.
  • Right to Object: You can object to the use of your data for marketing communications or profiling.
To exercise your rights

To exercise any of the rights listed above, email us at support@betsson.ws. We'll respond to your request within 30 business days. You may be asked to provide certain details for identity verification.

8

Security measures

Betsson uses industry-leading security measures to protect your data. Our security team monitors the platform 24/7 and responds to any suspicious activity immediately.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Firewall and intrusion detection systems.
  • Two-Factor Authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Strict data access controls for staff — only authorized personnel can access specific information on a need-to-know basis.
  • Regular data backups stored on secure servers.
Your Responsibilities

While Betsson maintains the highest security standards, you are responsible for keeping your account password strong and confidential. If you notice any suspicious activity, contact us immediately at support@betsson.ws.

9

Children's Privacy

Betsson strictly does not provide services to anyone under the age of 18. Our platform is exclusively for adults, and we do not knowingly collect personal information from minors.

Age verification is mandatory at registration, and proof of age must be submitted as part of the KYC process. Any account found to belong to a minor is immediately closed and all associated data is deleted.

A Note for Parents

If you believe your child under the age of 18 has opened an account with Betsson, please contact us immediately at support@betsson.ws. We will take prompt action.

10

Policy changes

Betsson reserves the right to update this privacy policy as needed. For any significant changes, we will send a notification to your registered email address and display an announcement on the website.

Updated policies take effect 30 days after publication. If you do not raise an objection within that period, you will be considered to have accepted the new policy. The date of the latest update is always displayed at the top of the page.

To request a previous version of the Privacy Policy, email support@betsson.ws — we'll provide an archived copy.

11

Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. Our data protection team is always ready to help resolve any issues you may have.

  • Email: support@betsson.ws
  • In the subject line, write: "Privacy request"
  • Response time: Within 3 to 5 business days

We take every request seriously and are committed to protecting your privacy. Stay with Betsson — bet safely.

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Join Betsson safely

Read our privacy policy and register with confidence — your data is completely secure. Place bets on your favourite games at Betsson — safe, fast, and easy.

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